How Well Do You “Know Your Customer”?

“Know Your Customer” is no longer solely a compliance exercise for banks — it’s an opportunity for them to execute on strategic goals while deepening existing relationships. Community bankers know that personal relationships and superior service differentiate their...

Sink or Swim in the Data Deep End

Community banks risk allowing big banks an opportunity to widen the competitive gap by not investing in their own data management. It’s now-or-never for community banks, and a competitive edge could be the key to their survival. A financial institution’s lifeblood is...